Making a complaint

 Click here to see a video telling you about someone who can help you

If you ring us someone will meet you and talk about the help you want.  

Ring: 0800 389 1571 (freephone) 


Comments, Compliments and Complaints 

If you would like to make a comment, compliment or complaint, or see the records that the council has about you, contact Alison Parker (Complaints & FOI Manager) Tel:  01454 865924 Email:

Comments and Compliments

Telling someone what you think: If you are happy with what we do, we want to know. We can then make sure we carry on doing things well.


If you are unhappy about the way you are treated, where you live, or the support you get from us, we need to know so that we can make things better for you.